Reservations and Appointments

Spa Service are available by appointment. We recommend scheduling your appointment as far in advance as possible to ensure availability. To reserve any spa services, we require a credit card or gift certificate number. We suggest that you arrive at least 15 minutes before your appointment.

Cancellation / Reschedule / No Show Policy

Reserving time with us will guarantee your appointment. Nothing is charged if you cancel or reschedule your appointment with at least 24 hours prior notice. For all rescheduling and cancellations

within fewer Than 24 hour notice, the client will be charged 30 % of the full service price.

Late Arrivals 

We regret that late arrivals will not receive an extension of scheduled service times and will be responsible for full service fees.

No Return Policies

No refunds on any services or product purchases. We offer treatment or product exchange. Unfortunately, we are unable to process any returns or reimburse

any payment transactions on gift certificate. Any unsatisfied results on hair services can return 14 days for a complementary fix.

Cell Phone and Pager Etiquette

To guarantee a relaxing visit for all Le York Spa, we ask that you please mute pagers and cell phones during your visit with us.

Quotation and Package Change

Quotation and package are subject to change. Please confirm with your therapist before scheduling your appointment.

Gift Certificate

Gift certificate can be purchased for any amount or service. Gift certificate can not redeemed for cash. No extensions passed expiration date.

Personal Belongings

We do not take any responsibility for any lost or stolen items. Please monitor all belongings and leave any valuables at home.

Gratuity and Tax

All service and product do not include tax. 15%-20%  gratuity is recommended and highly appreciated. For parties of five and larger, a 20% managing & gratuity fee will be added to the regular service price.


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